UPG provide call centre solutions that deliver an 'intelligent conduit' through which a retailers existing network can communicate directly and in real-time with their acquiring banks.

In addition, UPG can provide a PCI:DSS Total Outsourced Solution for Mail Order and Telephone Order processing including IVR which will completely remove the necessity to input and retain card numbers on retailers systems. UPG offer fast and cost-effective card processing solutions tailored to meet our customers diverse needs.

UPG offers real-time card processing – authorisation only, continuous authority, deferred dispatch, simultaneous authorisation, settlement and settlement only. All UPG solutions completely remove the necessity to carry out end of day polling ensuring transactions are processed in a timely manner.

There are a number of options available within the suite of UPG Call Centre solutions as well as several integration options.

If you're interested in finding out what UPG can do for you then please review the following documents...

• TransactDirect Summary of Facilities and Attributes
• Single Merchant Contract
• TransactDirect UPG 2.1 Format Integration Guide
• TransactDirect transact.asp Guide

... then contact UPG directly on 01827 265005.

Please note that UPG does not recommend the Internet as a primary connection medium.